Last Updated: November 2025
Welcome to AirSeaX Integrated Logistics Services .
By using our logistics, freight forwarding, or related services (“Services”), you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, you must not use our Services.
AirSeaX provides comprehensive logistics and supply chain solutions including, but not limited to:
Air Freight, Sea Freight, and Land Transportation
Customs Clearance & Documentation
Warehousing & Distribution
Supply Chain Consulting and Project Logistics
All services are performed according to applicable international trade and transport regulations.
A formal quotation or service contract must be issued and accepted before service commencement.
Prices and rates are subject to change due to fluctuations in fuel costs, exchange rates, or regulatory fees.
All quotes are exclusive of duties, taxes, and other government-imposed charges unless otherwise stated.
Clients must:
Provide accurate and complete shipment details (including contents, weight, and value).
Ensure that all goods are properly packaged and comply with international shipping standards.
Obtain all necessary export, import, and transit permits.
Not ship any prohibited, illegal, or hazardous items without prior written approval.
AirSeaX is not responsible for delays or damages resulting from inaccurate or incomplete client information.
AirSeaX’s liability is limited to the amount specified under international transport conventions (such as the Warsaw Convention, CMR, or Hague-Visby Rules).
AirSeaX is not liable for indirect, consequential, or financial losses including loss of profit or market.
Clients are encouraged to obtain full cargo insurance to cover potential risks during transportation.
Estimated delivery times are for guidance only and are not guaranteed unless expressly stated in writing.
AirSeaX is not liable for delays caused by weather, customs, strikes, or other factors beyond its control.
AirSeaX acts as an agent for the client when handling customs clearance.
Clients remain responsible for all duties, taxes, and compliance with import/export laws.
AirSeaX is not liable for penalties arising from incorrect documentation or false declarations made by the client.
Payment must be made as per the agreed quotation or contract terms.
Invoices are due upon receipt unless otherwise agreed in writing.
Late payments may incur interest charges and may result in suspension of services.
Any loss or damage must be reported in writing within 7 days of delivery.
Claims not made within this period will not be accepted.
AirSeaX reserves the right to request supporting documents and inspect the goods before settling any claim.
AirSeaX shall not be held liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, embargoes, or government restrictions.
All client data and business information shared with AirSeaX will be treated as confidential and used solely for the purpose of service delivery, in compliance with applicable data protection laws.
These Terms & Conditions are governed by the laws of the Arab Republic of Egypt (or applicable jurisdiction where AirSeaX operates).
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Cairo, Egypt.
AirSeaX reserves the right to update or amend these Terms & Conditions at any time.
Clients are encouraged to review this page periodically for changes.
Track Order
Get Quote